About this role
AskGS Experience Center Associate at Jj. Location: Bogotá, Bogotá, D.C., Colombia. Role: resolving inquiries, documenting cases, escalating issues Requirements: Bilingual customer-service associate handling phone/chat/web inquiries, documenting cases, using CRM and case systems; Bachelor's preferred; 1–2 years in shared services/BPO preferred. Category: Customer Service Seniority: Entry Level Tools: SalesForce, ServiceNow Commitment: Full Time Workplace: Hybrid Languages: English, Spanish