About this role
AskGS Experience Center Associate at Johnson & Johnson. Location: Taguig, Metro Manila, Philippines. Role: handling inquiries, documenting cases, escalating issues Requirements: Handling inbound customer inquiries across phone, chat, web and digital channels; documenting cases, escalating complex issues, using case management applications, meeting KPIs and participating in training. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: English