About this role
Helpdesk Senior Associate at NTT DATA Services. Location: Noida, Uttar Pradesh, India. Role: providing support, escalating issues, onboarding users Requirements: Provide IT Service Desk support, troubleshoot hardware/software (Windows 10, macOS, iOS, Android), escalate issues, support onboarding, and work rotational 24/7 shifts; excellent English and customer service skills. Category: Information Technology Seniority: Mid Level Tools: Win 10, macOS, iOS, Android, Google Suite, Microsoft Environment Commitment: Full Time Workplace: Onsite Languages: English