About this role
Helpdesk Senior Associate-ITSM at NTT DATA Services. Location: Bengaluru, Karnātaka, India. Role: answering contacts, troubleshooting issues, documenting tickets Requirements: Providing IT service desk support, diagnosing and resolving hardware/software/network issues, documenting incidents in ITSM, strong communication and customer service, university/technical education or Microsoft certifications preferred. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office, ITSM Commitment: Full Time Workplace: Onsite Languages: English