About this role
Technical Support Representative at Foundant Technologies + SmartSimple Software. Location: United States or Canada or Bozeman or Toronto or Dublin. Role: providing support, troubleshooting issues, capturing tickets Requirements: Bachelor's degree in STEM or equivalent experience, 1+ year in similar customer-facing technical support role, strong communication, analytical and problem-solving skills, client-service orientation, ability to work with technical and non-technical users. Category: Customer Service Seniority: Entry Level Tools: Zendesk Commitment: Full Time Workplace: Remote Languages: English