About this role
Customer Experience Representative at PetScreening Employment Opportunities. Location: Mooresville, North Carolina, United States. Role: managing communications, resolving issues, meeting targets Requirements: Manage high-volume inbound/outbound communications via ZenDesk, meet CX KPIs, provide de-escalation and customer support, use Google Suite/HubSpot/Zoom/Slack; 1 year customer service preferred but not required. Category: Customer Service Seniority: No Prior Experience Required Tools: ZenDesk, Google Suite, HubSpot, Zoom, Slack Commitment: Full Time Workplace: Hybrid Languages: English