About this role
Senior Technical Support Representative at AVI-SPL. Location: Gurugram, Haryana, India. Role: providing assistance, troubleshooting AV, monitoring systems Requirements: High school diploma; AV and videoconferencing experience (Crestron, AMX, Biamp, Q-SYS, Logi); knowledge of Microsoft Teams, Crestron Toolbox/Remote, Microsoft Intune; strong communication, troubleshooting, and customer-service skills. Category: Information Technology Seniority: Senior Level Tools: Crestron, Crestron Toolbox, Crestron Remote, AMX, Bi-Amp, Biamp Tesira SW, Q-SYS, Logi, Windows 10 RDP, Microsoft Intune, Microsoft Teams Admin Center, Microsoft Teams, Microsoft Teams Live Direct, Microsoft MTR Flex, TAP systems, Zoom, WebEx, Cisco MeetingPlace Commitment: Full Time Workplace: Onsite Languages: English