About this role
Technical Support Representative at AVI-SPL. Location: Mumbai Suburban County, Maharashtra, India. Role: providing support, troubleshooting remotely, escalating incidents Requirements: 2+ years AV or IT support experience; high school diploma (college preferred); fluent English; ability to perform remote troubleshooting, network diagnostics, firmware/software upgrades, and use audio mixer/DSP tools; adhere to SLAs and document incidents. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English