About this role
Customer Service Representative at TransCore. Location: Auburn, Massachusetts, United States. Role: Process inquiries, Account maintenance, Research adjustments Requirements: Handle calls, emails, and chats; maintain accounts; process payments; assist E-ZPass MA patrons; ensure accuracy and security; training and shift schedule. Category: Customer Service Seniority: Entry Level Tools: CRM software, Payment processing software, Database usage Commitment: Full Time Workplace: Hybrid Languages: English