About this role
Contact Center Representative at FEMA. Location: Dallas, Texas, United States. Role: taking inbound, performing outbound, referring escalated Requirements: High School diploma or GED; 6+ months customer service; US citizen; able to pass federal background check; bilingual in English/Spanish helpful. Category: Customer Service Seniority: No Prior Experience Required Tools: computer, telephone, email, web browser Commitment: Full Time Workplace: Remote Languages: English, Spanish