About this role
Customer Care Representative at Emerson. Location: Xi'an, Shaanxi, China. Role: managing quotations, processing orders, resolving complaints Requirements: Bachelor's degree required, minimum 2 years customer service experience (industrial automation preferred). Proficiency with Microsoft Office, Power BI, CRM/SFDC/Oracle/ERP, strong problem-solving and communication skills. Category: Customer Service Seniority: Entry Level Tools: SFDC, ERP, Microsoft Office, Microsoft Power BI, Salesforce, 4TH Shift, Oracle, CRM Commitment: Full Time Workplace: Onsite Languages: English