About this role
Client Care Representative at Access One Inc.. Location: Chicago, Illinois, United States. Role: answering calls, troubleshooting voip, documenting issues Requirements: Phone-based customer support, account inquiries, Tier I VOIP troubleshooting, Metaswitch and Lucent updates, data entry, strong communication, Microsoft Suite proficiency, call-center or telecom experience preferred. Category: Customer Service Seniority: Entry Level Tools: Metaswitch, Lucent, Microsoft Suite Commitment: Full Time Workplace: Onsite Languages: English