About this role
Lender Services Representative at Allstate. Location: Phoenix or Dallas or Coppell or Arizona. Role: handling calls, resolving inquiries, processing disbursements Requirements: High-volume inbound call handling (60–80/shift), strong communication and de-escalation skills, analytical problem solving, Microsoft Office/Excel proficiency, HS diploma/GED preferred, 0–2 years customer service or mortgage/financial experience preferred, work authorization for the U.S. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Microsoft Excel Commitment: Full Time Workplace: Remote Languages: English