About this role
Customer Service Representative at BAC Brevard. Location: Rockledge, Florida, United States. Role: answering inquiries, documenting notes, troubleshooting issues Requirements: High School diploma; 1 year customer service; ability to obtain DoD Secret Clearance; U.S. work; knowledge of HIPAA; proficient in Microsoft Office; willing to pass background checks. Category: Customer Service Seniority: Entry Level Tools: ServiceNow ITSM, Microsoft Office, Mainframe databases Certifications: dod secret clearance, rapids, 8570/8140 baselines (comptia, itil, isc2, giac) Commitment: Full Time Workplace: Onsite Languages: English