About this role
Customer Care Representative at Dynacare. Location: Laval or Canada. Role: answering calls, managing cases, documenting reports Requirements: Post-secondary diploma, bilingual French/English (oral & written), minimum 2 years customer service experience, strong communication and analytical skills, MS Office proficiency, ability to manage cases and meet SLAs. Category: Customer Service Seniority: Entry Level Tools: MS Office, Microsoft Word, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English, French