About this role
Patient Experience Representative at Getlabs. Location: United States. Role: Handle Zendesk tickets, Make outbound calls, Coordinate with doctors Requirements: 2+ years of customer-facing experience with medical experience; comfortable spending majority of day on the phone; able to maintain minimum 12 tickets per hour; empathetic and proactive; experience processing or reading lab orders. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English