About this role
Customer Service Representative at Cognizant. Location: North America. Role: handling interactions, resolving queries, documenting interactions Requirements: 0-5 years in contact center/BPO; fluent Mexican Spanish and English; experience with inbound/outbound voice, chat, email; CRM tools; strong customer focus and problem-solving. Category: Customer Service Seniority: Entry Level Tools: CRM software Commitment: Full Time Workplace: Remote Languages: Spanish, English, Kanuri