About this role
Primary Product Support Representative at Cambium Learning Group. Location: Concord or United States. Role: Providing technical support, Educating customers, Troubleshooting issues Requirements: 2+ years of experience in customer service or technical support, excellent communication skills, and familiarity with case tracking software. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Jira Commitment: Full Time Workplace: Remote Languages: Spanish, English