About this role
Technical Support Representative at HIKINEX. Location: Colombia or Argentina or Mexico or Honduras or Guatemala. Role: Diagnose issues, Guide customers, Process warranty Requirements: Experience in technical support or customer service; strong troubleshooting; clear written and verbal communication; ability to explain technical concepts simply; proficient with helpdesk tools. Category: Information Technology Seniority: No Prior Experience Required Tools: Gorgias, Shopify Commitment: Contract Workplace: Remote Languages: English