About this role
L1 Support Representative at Redwood Software. Location: Hyderabad, Telangana, India. Role: Managing tickets, Troubleshooting issues, Escalating cases Requirements: 2-3 years in customer or application technical support; technical degree in CS/IT/Engineering; strong troubleshooting across OS, SQL, APIs; advanced scripting; programming experience; quick learner; proficient in English. Category: Information Technology Seniority: Entry Level Tools: Windows, Linux, SQL, APIs, Web Services, Scripting, Programming Languages Commitment: Full Time Workplace: Onsite Languages: English