About this role
Customer Service Representative at Salvo Software. Location: Guadalajara, Jalisco, Mexico. Role: handle inquiries, create tickets, follow up Requirements: 3+ years in customer service or support; US-based customers (preferred); strong communication and problem-solving; CRM/ticketing experience; on-site availability; contractor arrangement. Category: Customer Service Seniority: Mid Level Tools: CRM, Ticketing systems Commitment: Contract Workplace: Onsite Languages: English