About this role
Lead Customer Service Rep at Rite Way. Location: Tucson, Arizona, United States. Role: managing calls, training staff, handling escalations Requirements: High school diploma, minimum 3 years customer service experience, lead/escalation experience preferred, HVAC/plumbing knowledge preferred, strong communication and decision-making, computer proficiency, able to lift up to 25 lbs. Category: Customer Service Seniority: Mid Level Tools: Service Titan, Nexstar Commitment: Full Time Workplace: Onsite Languages: English