Help Desk Representative Hybrid Frisco, TX @ Ncratleos

Help Desk Representative Hybrid Frisco, TX at Ncratleos. Location: Frisco or Atlanta. Role: diagnosing problems, answering calls, closing tickets Requirements: Provide technical help-desk support for ATM and banking systems, handle inbound/outbound calls, create and close tickets, use multiple systems (Windows XP, Microsoft Office), type 50 wpm, pass background screening, and work varied shifts including weekends and holidays. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, ADP Self Service, CORE, Device Manager, Windows XP, Microsoft Outlook, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English