About this role
QDC Expert - Customer Support Representative at Quick Dry Cleaning. Location: Noida, Uttar Pradesh, India. Role: resolving tickets, triaging issues, documenting tickets Requirements: Handle high-volume customer queries across WhatsApp, calls, and email; diagnose product, payment, and hardware issues; triage and escalate; reproduce and log tickets; maintain SLAs and improve documentation. Category: Customer Service Seniority: Entry Level Tools: WhatsApp, Email, Printers Commitment: Full Time Workplace: Onsite Languages: English