About this role
Helpdesk Snr. Representative-IT Support at NTT DATA Services. Location: Bangalore, Karnātaka, India. Role: providing support, escalating issues, onboarding users Requirements: Provide IT service desk support, troubleshoot Windows/Mac/mobile devices and SaaS, escalate issues, support onboarding, work 24/7 rotational office shifts, strong English and customer-service skills. Category: Information Technology Seniority: Senior Level Tools: Win 10, macOS, iOS, Android, Google Suite, Microsoft Environment Commitment: Full Time Workplace: Onsite Languages: English