About this role
Helpdesk Senior Representative at NTT DATA Services. Location: Bangalore, Karnātaka, India. Role: providing support, escalating issues, onboarding users Requirements: Provide IT service desk support and troubleshooting for endpoints and applications (Win 10, macOS, iOS, Android, Google Suite, Microsoft Environment); strong English communication and customer service skills; ability to work in a global team and follow escalation processes. Category: Information Technology Seniority: Entry Level Tools: Win 10, macOS, iOS, Android, Google Suite, Microsoft Environment Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: English