About this role
Outbound Customer Care Representative at All-Star Heating and Air Conditioning. Location: Knoxville, Tennessee, United States. Role: making calls, logging calls, coordinating scheduling Requirements: Outbound call center or customer service experience; strong organization, CRM experience, script-based but adaptable, data entry accuracy, high-volume calls, team collaboration. Category: Customer Service Seniority: Entry Level Tools: CRM software, SERA, Service management software Commitment: Full Time Workplace: Onsite Languages: English