About this role
French Helpdesk Representative (Contact Center) at Ncratleos. Location: Giza or Cairo. Role: handling calls, resolving incidents, training agents Requirements: Bachelor's degree, bilingual French/English, prior customer support/helpdesk experience, Windows proficiency, strong communication, ability to handle high call volumes and rotating hours including weekends/holidays. Category: Customer Service Seniority: Entry Level Tools: Windows Commitment: Full Time Workplace: Onsite Languages: French, English