About this role
French Helpdesk Representative (Contact Center) at Ncratleos. Location: Giza or Cairo. Role: handling calls, monitoring networks, resolving incidents Requirements: Bachelor's degree required; bilingual French/English; previous customer support/helpdesk experience (2+ years preferred); proficiency with Windows applications and keyboard; strong communication and incident-management skills; flexible rotating schedule. Category: Customer Service Seniority: Entry Level Tools: Microsoft Windows Commitment: Full Time Workplace: Onsite Languages: French, English