About this role
French Helpdesk Representative (Contact Center) at Ncratleos. Location: Giza or Cairo or Atlanta. Role: handling incidents, monitoring networks, training agents Requirements: Bachelor's degree, bilingual English/French, prior customer support/helpdesk experience, Windows application proficiency, strong communication, incident management and training skills; rotating hours including weekends and holidays. Category: Customer Service Seniority: Entry Level Tools: Microsoft Windows Commitment: Full Time Workplace: Onsite Languages: English, French