About this role
Helpdesk Representative at Ncratleos. Location: Giza or Cairo. Role: handling calls, resolving incidents, monitoring atm Requirements: Bachelor's degree required; bilingual English/French; prior helpdesk/customer support experience; strong communication, keyboard and Windows application skills; able to handle high call volumes and rotating weekend/holiday shifts. Category: Customer Service Seniority: Entry Level Tools: Microsoft Windows Commitment: Full Time Workplace: Onsite Languages: English, French