About this role
Patient Representative at Department of Veterans Affairs. Location: Reno, Nevada, United States. Role: leading team, managing data, resolving complaints Requirements: One year specialized experience at GS-11 level, experience with patient advocacy, complaint resolution, data collection/analysis, strong interpersonal and conflict management skills, ability to walk/stand and handle stress. Category: Customer Service Seniority: Entry Level Tools: Inquiry Routing and Information System (IRIS), My HealtheVet, Secure Messaging, E-mail, Phone Commitment: Full Time Workplace: Onsite Languages: English