About this role
Customer Retention Representative at Primo Brands. Location: Norton or Lakeland. Role: engaging customers, retaining customers, documenting interactions Requirements: High school diploma/GED, 1+ years call center experience, strong communication and problem-solving, ability to work independently, quiet home workspace, reliable wired internet (100/15 Mbps), and ability to meet hybrid commute requirement. Category: Customer Service Seniority: Entry Level Tools: FEDlogic Commitment: Full Time Workplace: Hybrid Languages: English