About this role
Sr Technical Support Representative at Skydio. Location: San Mateo, California, United States. Role: deliver support, know products, resolve issues Requirements: 5-7 years in technical support for drones/UAV/UAS; experience with utilities, transportation/infrastructure, or public safety; strong communication and troubleshooting skills; CRM experience (Zendesk or Salesforce) preferred. Category: Information Technology Seniority: Senior Level Tools: CRM (Zendesk or Salesforce Service Cloud), Troubleshooting tools, Flight diagnostic tools Commitment: Full Time Workplace: Remote Languages: English