About this role
Customer Service Representative at Rapid Response Monitoring. Location: Syracuse, New York, United States. Role: Monitor alarms, Verify events, Document activity Requirements: Associate degree or 2+ years in customer service; complete RRMS training; strong computer skills; able to obtain DoD Secret clearance; Spanish bilingual is a plus; background check/drug screen required. Category: Customer Service Seniority: Entry Level Tools: RRMS HRMDIRECT, Call center software, General computer skills Certifications: department of defense secret clearance Commitment: Full Time, Part Time Workplace: Onsite Languages: English, Spanish