About this role
Customer Service Representative at Archgroup. Location: Omaha, Nebraska, United States. Role: answering calls, documenting interactions, managing escalations Requirements: 2+ years customer service experience; high school diploma or equivalent; excellent verbal/written communication, Microsoft suite and PC skills, document routing in imaging systems, bilingual preferred; hybrid role requiring 3 days in office. Category: Customer Service Seniority: Mid Level Tools: Microsoft suite Commitment: Full Time Workplace: Hybrid Languages: English