About this role
Care Access Representative at CBI Home Health. Location: Calgary or Edmonton. Role: scheduling staff, handling calls, updating records Requirements: Minimum Grade 12 and 2+ years customer service/scheduling experience; proficiency in Microsoft Office and scheduling software (AlayaCare); 35–45 WPM keyboarding; strong communication, problem-solving, and multitasking; availability for specified shift schedules. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, AlayaCare, ZayZoon Commitment: Full Time Workplace: Hybrid Languages: English