About this role
Customer Support Representative at CoinFlip. Location: Mexico City or Chicago or United States or Puerto Rico or Canada or Australia or New Zealand or South Africa or Italy or Panama or Brazil or Mexico or Spain. Role: supporting customers, troubleshooting ATMs, educating customers Requirements: Bilingual Spanish/English customer support with 30+ WPM typing, strong computer literacy and troubleshooting, high school diploma or equivalent, must be located in Mexico; CRM and call-center software experience preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Salesforce, Zendesk, HubSpot, Five9, NICE, InContact, Softphone, iOS, Android Commitment: Full Time Workplace: Onsite Languages: Spanish, English