About this role
Customer Retention Representative at CoinFlip. Location: Ciudad de Mexico, Mexico City, Mexico. Role: following up, assist customers, update records Requirements: Customer service and sales support with CRM experience; follow-up with customers to complete ATM transactions; strong English communication and organized. Category: Customer Service Seniority: Entry Level Tools: CRM, Salesforce, Zendesk, HubSpot, Five9, NICE, InContact, Softphone, Microsoft Office Commitment: Contract Workplace: Remote Languages: English