About this role
Customer Experience Representative at Briggs & Riley. Location: Hauppauge, New York, United States. Role: handling inquiries, processing orders, tracking repairs Requirements: 3+ years telephone-based customer service; 2-year degree preferred; strong communication, organization, and problem-solving; proficiency with AS400, Zendesk, Microsoft Excel and Outlook; experience with product repairs/warranty a plus. Category: Customer Service Seniority: Mid Level Tools: AS400, Zendesk, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English