About this role
Customer Service Representative at HighPoint. Location: Tysons Corner, Virginia, United States. Role: answering calls, resolving issues, updating profiles Requirements: 3+ years specialized call center experience, HS diploma required (bachelor's preferred). Must handle high-volume metrics, navigate SEVIS, use CRM/Microsoft Dynamics/Microsoft Office, communicate effectively, and obtain Public Trust clearance. Category: Customer Service Seniority: Mid Level Tools: Student and Exchange Visitor Information System (SEVIS), CRM, Microsoft Dynamics, Microsoft Office Certifications: hdi Commitment: Full Time Workplace: Onsite Languages: English