About this role
Member Service Representative at S3 Shared Services. Location: United States. Role: Answer calls, Document interactions, Escalate issues Requirements: 5+ years experience or combination with Associate's Degree or higher; direct customer engagement; banking/fraud experience preferred; strong communication skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Teams, Outlook, CRM, Telephony system, Knowledge base Commitment: Full Time Workplace: Remote Languages: English