About this role
Senior Patient Call Representative at SCA Health. Location: Muncie, Indiana, United States. Role: Answering calls, Scheduling appointments, Triaging calls Requirements: High school diploma or GED; 6 months call center/high-volume phone experience in medical setting; medical terminology knowledge preferred; strong computer skills; EMR/EHR experience a plus. Category: Customer Service Seniority: Entry Level Tools: EMR/EHR, FormDr, Phreesia, Web-based scheduling dashboards, Scheduling software Commitment: Full Time Workplace: Onsite Languages: English