About this role
Customer Service Representative at Mercedes-Benz of Plano. Location: Plano, Texas, United States. Role: answering calls, scheduling appointments, dispatching assistance Requirements: High school diploma or GED, 1 year related experience, valid driver authorization and satisfactory MVR, strong oral and written communication, phone and computer literacy, de-escalation and troubleshooting, inbound/outbound calling and appointment coordination. Category: Customer Service Seniority: Entry Level Certifications: driver, mvr Commitment: Full Time Workplace: Onsite Languages: English