About this role
Customer Success Representative (Part-Time) at Biotech Recruiting. Location: Austin, Texas, United States. Role: onboard customers, drive retention, monitor health Requirements: 3+ years in customer success or client-facing roles; proven retention and renewal experience; proficient in CRM/CSM tools; strong communication and organizational skills; life sciences familiarity a plus. Category: Customer Service Seniority: Mid Level Tools: HubSpot, Salesforce, Gainsight, ChurnZero Commitment: Part Time Workplace: Onsite Languages: English