About this role
Customer Service Representative at Book Depot Inc.. Location: Thorold, Ontario, Canada. Role: engaging customers, resolving inquiries, processing returns Requirements: Post-secondary education preferred; experience in e-commerce/retail customer service advantageous. Strong written communication, typing accuracy, Microsoft Office Suite experience, ability to learn new systems, and KPI-driven performance orientation. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite Commitment: Contract, Full Time, Part Time Workplace: Hybrid Languages: English