About this role
Customer Service Representative at VUMI Group. Location: Guayaquil or Medellín. Role: triaging tickets, resolving requests, handling inquiries Requirements: 2+ years customer service or service-desk experience preferred in SLA-driven environments; familiarity with CRM (Salesforce) ; strong communication, organization, and problem-solving; fluency in Spanish required. Category: Customer Service Seniority: Entry Level Tools: CRM, Salesforce Commitment: Full Time Workplace: Onsite Languages: Spanish, English