About this role
CUSTOMER SUPPORT REPRESENTATIVE at Citizen Advocates, Inc.. Location: Malone or Massena or Saranac Lake or New York. Role: conducting intake, entering data, scheduling appointments Requirements: High school diploma or equivalent; experience with mental health or substance use populations preferred; ability to perform client intake, data entry into Netsmart, follow HIPAA rules, and handle crisis triage and phone routing. Category: Customer Service Seniority: Entry Level Tools: Netsmart, HER, Relias Commitment: Part Time Workplace: Onsite Languages: English