About this role
CUSTOMER SUPPORT REPRESENTATIVE at Citizen Advocates, Inc.. Location: Watertown, New York, United States. Role: conducting intake, entering data, scheduling appointments Requirements: High school diploma or equivalent; experience with mental health/substance use populations preferred; front-desk intake, scheduling, data entry into Netsmart, confidentiality (HIPAA) and crisis management skills. Category: Customer Service Seniority: Entry Level Tools: Netsmart, HER, Relias Commitment: Part Time Workplace: Onsite Languages: English