About this role
Customer Service Representative at Forte Opening Solutions. Location: Charlotte, North Carolina, United States. Role: answering calls, resolving requests, documenting issues Requirements: High school diploma required (associate preferred). Minimum 3 years customer service experience (3-5 years preferred). Must be flexible for overtime, strong phone/email skills, product knowledge, and issue escalation. Category: Customer Service Seniority: Mid Level Tools: DoorBuilder Commitment: Full Time Workplace: Hybrid Languages: English